EINSTAR FAQ
What is the biggest advantage of EINSTAR compare to other brands in the market?
Einstar is powered by Shining 3D, which has long experiences in 3D digitizing technology, developed scanners and printers in different kinds for various industry, making amazing 3d scanning more accessible to everyone. Despite of the professional hardware, our self developed scanning software is also powerful for smooth and fast scanning, smart tracking, intelligent algorithm, mesh editing etc. We keep updating based on users feedback to improve the scanning workflow. Further more, we have global sales and support team together with our local channels, allowing us to give the fast and quality service when need.
Which scan data format does the scanner export?What is the difference between these formats?
1. Format (ASC): No texture, data type is optimized point-cloud, saves as Scan.asc, recommended for Inspection, fast export and post process.
2. Format (STL): No texture, data type is mesh, saves as Scan.stl, recommended for 3D printing, reverse engineering and mesh editing.
3. Format (OBJ): Include texture but separated, data type is mesh, texture and matching file, saves as Scan,obj&jpg&mtl, recommended for artistic applications, 3D rendering and mesh editing.
4. Format (PLY): Include texture, data type is mesh, saves as Scan,ply, recommended for lows storage needed and easy to edit texture.
5. Format (3MF): Include texture, data type is mesh, saves as Scan,3mf, recommended for lows storage needed and edit with Microsoft paint3d.
6. Format (P3): No texture, data type is marker position, , saves as Scan,p3, recommended for create Global Marker File and measurement of the marker position.
What is the computer configuration requirement?
Windows：
- OS: Win10, 64 bit;
- Graphics card: NVIDIA GTX1060;
- Video memory: ≥4GB;
- Processor: I7-7700H;
- Memory: ≥16GB
MAC：
- Apple Silicon: M1 Pro or higher (8-core GPU or more)
- RAM: 32GB or more
- USB: 2.0
- OS: macOS Ventura 13 or newer
For more computer configuration models, please click this link: [Link].
Is there a tutorial I can learn from?
You can find tutorials on our YouTube channel under the EINSTAR category. Here’s the link: [YouTube Channel Link].
What's the biggest/smallest object size it can scan?
Suggest Smallest Size is 100* 100* 100mm, The largest size depends on RAM, larger RAM can support larger objects.
Software Download for Your EINSTAR Scanner
You can download the software for your scanner through the following link: [Download Link]
EINSTAR VEGA FAQ
How long does it work by its battery?
The continuous working time is 1.5-2 hours. You can also connect it to a power bank for extended use.
Does it have an IP grade? For example, dustproof, water-resistant?
It has an IP rating of 5.0 and is not waterproof.
What is the working ambient temperature range? Does it work at 0°C and 30°C?
The working temperature range is -10°C to 40°C.
What are the specs of the vega at long distance?
The working range of the Vega at long distances is 350-1500mm, ensuring smooth and accurate scanning.
Einstar Vega App VS StarVision
For details on the differences between the Einstar Vega App and StarVision, please check this link: [Link].
Is there a tutorial I can learn from?
You can find tutorials on our YouTube channel under the EINSTAR category. Here’s the link: [YouTube Channel Link].